Our audience is CCOs and VP-level CS executives at B2B SaaS companies — the people making the call on tools, headcount, and how AI actually gets rolled out. Not vendors evaluating each other.
We keep this simple — three ways to reach the list.
A dedicated mention in a Sunday issue, written in our voice — not a banner ad. Goes to 4,900+ CS leaders and executives at companies like Ramp, Canva, Zoom, and Shopify.
A short, spoken read on The Chief Customer Officer Podcast, 4.9/5 on Apple Podcasts. We read it ourselves — no third-party voiceover.
A full newsletter issue or podcast episode built around your product or research, co-written with us so it holds up next to everything else we publish.
Tell us what you're building and who you're trying to reach — we'll tell you honestly if our audience is the right fit.
jeff@customersuccess.io